Choosing home care for a loved one is an important decision, and families come to us with a lot of questions. This guide will provide you some answers so you can feel confident throughout your decision making process.
Home care provides professional support for daily living, right in the comfort of your loved one’s own home. It’s non-medical assistance that helps people live safely and independently, whether they’re aging in place or managing a long-term condition.
These two terms are often confused, but they’re different services:
Home care is a good fit for adults who:
Costs vary depending on the number of hours, type of services, and care schedule. We provide a clear, transparent rate before any services begin. No surprises. Contact us for current pricing and to discuss what fits your budget.
Coverage depends on your loved one’s insurance plan. Common options include:
Note: Standard Medicare does not cover non-medical home care.
Here’s what to expect:
In many cases, we can begin services within a few days of your initial inquiry. If your situation is urgent, let us know and we will do everything we can to accommodate your timeline.
Our caregivers assist with a wide range of daily living needs, including:
Our caregivers are not licensed medical professionals. They are not able to:
If your loved one has clinical needs, we can help connect you with home health or medical providers who work alongside our services.
Every caregiver we place goes through a thorough vetting process that includes:
Our management team provides ongoing supervision to ensure care quality and address any concerns quickly. You’ll always have a direct point of contact if something comes up.
A good caregiver match matters. If something isn’t working in terms of personality, scheduling, or approach to care, please tell us. We will work to find a better fit. Your loved one’s comfort and your family’s peace of mind come first.
We maintain a team of caregivers so coverage gaps are minimized. If your regular caregiver is unavailable, we will notify you as early as possible and work to send a qualified backup.
We believe families should never feel out of the loop. You can expect:
Yes, and we encourage it. You know your loved one best. Family input is welcomed during the initial assessment and throughout the care relationship.
You’ll have a direct point of contact on our management team. Please don’t hesitate to reach out. Early communication makes everything easier to address.
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